Introduction
Kairovex Pty Ltd (ABN 96 703 157 573) is committed to protecting the privacy of individuals whose personal information we collect in the course of providing professional business and consulting services. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to clients, prospective clients, website visitors, suppliers, and other individuals who interact with us. By using our website at https://kairovex.online or engaging our services, you consent to the practices described in this policy.
Types of Information We Collect
We collect personal information that is reasonably necessary for our business functions and activities. This may include:
- Contact details, such as your name, email address, business name, and position;
- Business information relevant to the consulting services we provide, including financial, operational, and strategic information you choose to share with us;
- Enquiry and correspondence details from emails, quote requests, and website forms;
- Website usage data, such as pages visited, referring links, and general browser or device information;
- Records of communications and engagements with our firm.
Where practicable, we collect personal information directly from you. In some circumstances, we may collect information from third parties, such as your colleagues, professional advisers, or publicly available sources, where it is reasonable to do so.
How We Use Your Information
We use personal information to:
- Provide professional business and consulting services to our clients;
- Respond to enquiries and prepare quotes or proposals;
- Manage our client relationships, engagements, and business operations;
- Meet our legal, accounting, and regulatory obligations;
- Improve our website, services, and communications;
- Send updates or information you have requested, where you have consented.
We will not use your personal information for purposes unrelated to these functions without your consent or as otherwise permitted by law.
Disclosure of Personal Information
We do not sell or trade personal information. We may disclose personal information in limited circumstances, including:
- To service providers who assist us with hosting, communications, or administration, under appropriate confidentiality arrangements;
- To professional advisers, auditors, or regulators where required or authorised by law;
- To other parties where you have given your consent.
We generally store information within Australia. Where we use cloud or offshore service providers, we take reasonable steps to ensure any overseas recipients handle personal information in accordance with the Australian Privacy Principles.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include access controls, secure storage practices, and restricting information to personnel who need it for legitimate purposes. When personal information is no longer required, we take reasonable steps to destroy or de-identify it in accordance with our record-keeping obligations.
Access and Correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete, or misleading. To make a request, please contact us by email at ceo@kairovex.online. We will respond within a reasonable timeframe. In some cases, we may need to verify your identity before providing access.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how the site is used. Most browsers allow you to manage or disable cookies through your settings; however, some website features may not function fully without them. Analytics data we collect is generally aggregated and does not identify individual users.
Marketing Communications
We will only send direct marketing communications where you have consented or where it is otherwise permitted under the Spam Act 2003 (Cth). If you no longer wish to receive marketing emails from us, you may opt out at any time by replying to the message or contacting us at ceo@kairovex.online.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this page. We encourage you to review this policy periodically.
Complaints and Contact
If you have any questions about this Privacy Policy, or if you believe we have breached the Australian Privacy Principles, please contact us:
Kairovex Pty Ltd
Melbourne VIC, Australia
ABN 96 703 157 573
Email: ceo@kairovex.online
We will acknowledge your complaint and investigate it promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy was last updated in 2025.